The “Operational Throughput” Sprint
The “Operational Throughput” Sprint
Phase 00
Phase 01
Phase 02
Phase 03
Phase 04
Phase 05
00
Implementation & Data Foundation
Weeks 1-4// Objective
Connect ERP and Accounting data to establish a baseline for “Actual” costs.
// Action Steps
- Identify key data and establish connectivity and data intake pipelines for them
// Key Deliverable
A Data Connectivity Report quantifying the financial cost of manual data rework and technological fragmentation.
01
Diagnostic Foundation
Weeks 5-8// Objective
Standardize data and set up dashboard with baseline costs and margins
// Action Steps
- Cleanse data to ensure data is workable and concise
- Set up dashboard for client visibility and utilization
- Establish baseline costs and margins
// Key Deliverable
Preliminary Centralized Dashboard, displaying relevant and live KPIs that identify the baseline metrics of the firm. Initial Company Status Report discussing key performance indicators (KPIs).
02
The Bottleneck Hunt
Weeks 9-10// Objective
Find the “Constraint” that dictates the speed of the entire company.
// Action Steps
- Map the “Lead-to-Cash” process to identify the single step with the largest queue.
- Measure the “Idle Capacity” of downstream resources waiting for the bottleneck.
- Calculate the revenue lost per hour of downtime at the constraint.
// Linked Models
// Key Deliverable
A Constraint Impact Report quantifying the cost of the bottleneck.
03
Friction Removal
Weeks 11-12// Objective
Standardize the work to reduce variance and errors.
// Action Steps
- Measure the time variance between different employees performing the same task.
- Identify the “Gold Standard” method and document it as the new SOP.
- Quantify “Rework Costs” (scrap/revisions) caused by lack of standardization.
// Linked Models
// Key Deliverable
Formalize Standardized Operating Procedures (SOPs) for the bottleneck process (or revisions for existing SOPs)
04
Workforce Alignment
Weeks 13-14// Objective
Ensure staffing levels match the new throughput goals.
// Action Steps
- Measure “Productive” vs. “Administrative” hours for key staff.
- Identify “Shadow Labor” (manual data entry) that prevents staff from doing billable work.
- Re-allocate low-value tasks to free up key technicians/operators.
// Linked Models
// Key Deliverable
A Labor Optimization Report to increase billable utilization.
05
Supply Chain Synchronization
Weeks 15-16// Objective
Ensure materials/inputs arrive exactly when needed to support the new speed.
// Action Steps
- Calculate the “Cost of Waiting” due to vendor delays.
- Adjust “Safety Stock” levels to buffer the bottleneck against external disruption.
// Linked Models
// Key Deliverable
An Inventory Optimization Report with recommendations on next steps